1. Overview

This website is operated by Little’s Coffee Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Little’s Coffee Ltd.

By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced herein, including our Refund Policy and Privacy Policy.

2. Products & Orders

All products are subject to availability. We reserve the right to limit quantities, refuse or cancel any order at our discretion.

We make every effort to ensure product descriptions and pricing are accurate, however errors may occur. We reserve the right to correct any errors and cancel affected orders.

3. Subscriptions (Including Pick & Mix)

By purchasing a subscription, you agree to recurring billing at the selected interval.

• Payments are automatically charged at each billing cycle
• You may manage, pause, or cancel your subscription via your account
• Changes must be made prior to the next billing date
• Failure to cancel before renewal will result in the next order being processed

We reserve the right to cancel subscriptions where misuse, abuse, or fraudulent activity is identified.

4. Promotions

From time to time, we may offer promotions or discounts.

• Promotions are available to eligible customers only
• Limited to one per customer unless otherwise stated
• Cannot be exchanged, transferred, or redeemed for cash
• Subject to availability
• We reserve the right to withdraw or amend any promotion at any time
• Orders suspected of abuse or manipulation of promotions may be cancelled

5. Pick & Mix Free Gift Offer

The following terms apply specifically to the Pick & Mix subscription free gift offer:

• Available to new Pick & Mix subscription customers only
• Limited to one free gift per customer
• Free gift is included with the first subscription order only
• Offer applies only to the initial subscription purchase and not to renewals
• Cannot be exchanged, transferred, or redeemed for cash
• Subject to availability and may be substituted with an item of equal or greater value
• We reserve the right to withhold the free gift where multiple accounts, duplicate orders, or abuse of the offer is identified
• We reserve the right to withdraw or amend the offer at any time

6. Shipping & Delivery

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by third-party couriers or circumstances outside our control.

Risk in the goods passes to you upon delivery.

7. Returns & Refunds

Our Refund Policy forms part of these Terms of Service.

You have the right to cancel your order within 14 days of receiving it, provided items are unused, unopened, and in original packaging.

Return postage costs are the responsibility of the customer unless the item is faulty.

For full details, please refer to our Refund Policy.

8. Account Responsibility

You are responsible for maintaining the confidentiality of your account and ensuring all information provided is accurate.

We reserve the right to suspend or terminate accounts where misuse or breach of these terms is identified.

9. Privacy & Data

Your submission of personal information through the website is governed by our Privacy Policy.

We process your data in accordance with UK GDPR and applicable data protection laws.

10. Liability

To the fullest extent permitted by law, Little’s Coffee Ltd shall not be liable for any indirect or consequential loss arising from the use of our products or services.

Nothing in these terms limits your statutory rights under UK consumer law.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website constitutes acceptance of those changes.

12. Contact Information

Little’s Coffee Ltd
Unit 8 Blackdown Park, Willand, Devon EX15 2FS
Email: hello@wearelittles.com
Phone: +44 (0)1884 822 808